Frequently Asked Questions (FAQ)

Discover everything you need to know about NINCard. Find detailed answers to common inquiries and gain a complete understanding of our innovative solution.

FAQs on:

NINCard Overview

NINCard is a distinguished service offered by NINCard Ltd (RC: 7196466). We are the trusted service designed to provide fast, secure, convenient and accessible solutions for NIN holders. Whether you need a physical NINCard, digital NIN slip/copy, NIN retrieval, verification, updates or NIN Reactivation, NINCard simplifies the process for Nigerians & legal residents of Nigeria worldwide. Our goal is to ensure convenience, reliability, and fast service for all NIN-related needs. Learn more on our about page.

NINCard offers a wide range of NIN-related services, including:

  1. Physical NINCards (Plastic or Laminated)
  2. Digital NIN Slips (Premium or Standard)
  3. NIN Reactivation for suspended NINs
  4. NIN Retrieval (forgotten/lost)
  5. NIN VerificationĀ 
  6. NIN Validation or Modification
  7. NIN Enrolment (for minors only)

Each service is tailored for individuals in Nigeria (citizen & legal residents) home and abroad. Detailed descriptions can be found on our service page.

NINCard offers numerous benefits, including:

  • Convenience: Apply for services online from anywhere in the world (non-appearance).
  • Speed: Fast processing and delivery of your NIN-related services.
  • Accessibility: Solutions for both residents in Nigeria and Nigerians living abroad.
  • Support: Dedicated customer service to assist with all inquiries.
  • Safety: All processes are handled securely, ensuring your personal data is protected and conducted with strict confidentiality.

Check out our blog for articles that highlight how NINCard simplifies everyday processes like accessing government services and international documentation.

FAQs on:

Physical NINCard (Plastic or Laminated)

The Plastic NIN Card is a durable, credit-card-sized card made from high-quality materials, designed for long-term use. The Laminated NINCard, on the other hand, is a paper card covered with a protective laminate, offering a cost-effective alternative. Both contain your NIN details and are accepted for identity verification. Explore more about each option on the Plastics vs Standard article.

To apply:

  1. Visit the Physical NINCard application page.
  2. Select your preferred card type (Plastic or Laminated).
  3. Provide your NIN and personal details.
  4. Complete payment.
  5. Await confirmation and production updates via email or SMS.
  • For Nigerians within Nigeria: ā‚¦3,500 (Plastic), ā‚¦2,500 (Laminated).
  • For Nigerians outside Nigeria: $20 (Plastic), $15 (Laminated).

Up-to-date fees are always available on the pricing page.

NINCard offers multiple delivery options:

  1. Local Courier Services: Doorstep delivery where available.
  2. International Courier Services: Doorstep delivery where available.
  3. NINCard Express: Custom delivery via motor parks, weighbill services, or bus stations.

For details on delivery processes, visit the NINCard Express page.

Yes, you can track your NINCardā€™s production and delivery status through updates sent to your email or via SMS. For specific tracking methods, check the FAQs on delivery.

FAQs on:

Digital NINCard (Premium or Standard)

A Digital NINCard is an electronic version (softcopy) of your National Identification Number (NIN) card. It contains the same essential information as a physical card but is delivered in a secure, downloadable format for easy access on your devices. Ideal for modern convenience, itā€™s perfect for verification purposes and storage on smartphones or computers. Learn more on Digital NIN (Softcopy).

  • Premium Digital NINCard: Offers a high-resolution format, personalized design, and additional security features. Suitable for professional use, such as visa applications or formal identity verifications.
  • Standard Digital NINCard: A simpler version with standard resolution, cost-effective for everyday use like local verifications.

Both options meet general verification standards but cater to different needs. Visit our Digital NINCard service page to decide which one is right for you.

After completing your application, your Digital NINCard will be securely emailed to the address you provided (both Standard & Premium). Ensure your email details are correct during application.

Yes, both Premium and Standard Digital NINCards are valid for most verification purposes. The high-resolution Premium version is recommended for formal or official processes, such as embassy submissions or professional registrations.

FAQs on:

NIN Retrieval

NIN Retrieval is a service that helps individuals recover their National Identification Number if it has been lost, forgotten, or misplaced. It is essential for anyone who needs their NIN for official purposes, such as opening a bank account, applying for visas, or registering for government programs.

Applying for NIN Retrieval is easy:

  1. Go to the NIN Retrieval page.
  2. Provide basic details like your registered phone number or associated ID.
  3. Complete the payment process.
  4. Your NIN will be securely sent to you via email or SMS.

For a step-by-step guide, visit our blog article.

NIN Retrieval is processed quickly, typically within 24-48 hours after submission. For urgent needs, contact our support team to prioritize your request.

FAQs on:

NIN Verification

NIN Verification is the process of confirming the authenticity of a National Identification Number (NIN) to ensure it is valid and matches the associated personal information. It is crucial for securing access to essential services like opening bank accounts, processing loans, or completing government registrations. Verifying your NIN helps prevent identity theft and ensures compliance with regulatory requirements. Visit our NIN Verification page for detailed insights.

To verify your NIN with NINCard:

  1. Go to the NIN Verification page.
  2. Enter your NIN and follow the on-screen instructions.
  3. Submit payment securely to complete the process.
  4. Youā€™ll receive SMS & Email verification results confirming the validity of your NIN.

For a step-by-step walkthrough, read our blog post.

Yes, you can verify your NIN using the phone number linked to it. Simply provide the registered phone number during the verification process on our NIN Verification service page. This alternative is useful if you donā€™t have your NIN readily available.

If your NIN cannot be verified:

  1. Double-check the details you entered for accuracy.
  2. Contact our support team for assistance through the Help Center.
  3. If issues persist, you may need to validate or reactivate your NIN. Learn more about NIN Validation and Reactivation on our NIN Validation and Reactivation pages.

FAQs on:

NIN Modification or Validation

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What are the steps for modifying my NIN details?

  1. Visit the NIN Modification page.
  2. Provide the specific details you need to update, such as your name, date of birth, or address.
  3. Submit the required documentation (e.g., proof of change or correction).
  4. Complete the payment and await confirmation from our team.

For detailed guidance, check our blog article on NIN modifications.

No, you can't update your personal information after submitting your application simply because we print what you submit. You have to go through NIMC to update any information and make the necessary changes. Please ensure that all information is accurate and up-to-date to avoid any delays in processing your NINCard.

If your NINCard is delivered to the wrong address or if you haven't received it within the expected timeframe, please contact our customer support team immediately. We will investigate the issue and take appropriate steps to ensure you receive your NINCard promptly.

We value your feedback and suggestions! To provide input on how we can enhance the NINCard service, please visit our dedicated feedback page on our platform. Your input is important to us and helps us continually improve our offerings.

NINCard employs robust technical and organizational measures to safeguard your personal information. These measures include access controls, encryption, and anonymization to ensure the integrity and confidentiality of your data.

See our Data Protection Policy for more details.

FAQs on:

NIN Reactivation (for Suspended NINs)

NIN Reactivation is the process of restoring access to a suspended or deactivated National Identification Number. It is necessary when a NIN is flagged due to inactivity, policy violations, or incomplete records. Learn more on why NIN get suspendedĀ and more.

Anyone whose NIN has been suspended or deactivated requires reactivation. This often affects individuals with unresolved validation issues, incomplete registrations, or policy non-compliance.

  1. Visit the NIN Reactivation page.
  2. Provide your NIN and other required details.
  3. Submit supporting documents to resolve suspension issues.
  4. Make payment and await confirmation from our team.

For more information, read our guide on “Steps to Reactivate a Suspended NIN.”

Reactivation typically takes 5-10 business days, depending on the complexity of the issue. For urgent cases, contact our support team via the Help Center to expedite the process.

FAQs on:

NIN Enrolment (Minor)

The “Minor Only” NIN Enrolment service is specifically for children under the age of 16 who need to register for their National Identification Number (NIN). This service is crucial for minors who require a valid NIN to access educational, healthcare, or other essential services in Nigeria and abroad.

To enroll a child/minor for NIN, the following documents are required:

  1. Parent/Guardian NIN Slip: A valid NIN slip of the parent or legal guardian.
  2. Passport Photograph: A recent photo of the child.
  3. Birth Certificate (if applicable): Proof of the minor's birth.
  4. Consent Letter (if applicable): Written consent from the parent/guardian.
  5. Other Supporting Documents: These may include proof of residency or immunization records, depending on the specific case.

To apply for Minor/Child NIN Enrolment while outside Nigeria:

  1. Visit NINCardā€™s Enrolment Service Page.
  2. Submit and upload the required information and documents as part of the online application.
  3. Follow the prompts to complete the form and make payment.
  4. Receive confirmation of the enrolment process and updates on progress via email.

Yes, the service is exclusively for children under the age of 16 years. Once a child turns 16, they must apply for a standard NIN Enrolment service as an adult.

FAQs on:

NINCard Operations and Customer Support

You can contact NINCardā€™s customer support through the following channels:

At NINCard, we prioritize your data privacy and security through:

  • End-to-End Encryption: Ensuring all transactions and personal data remain secure.
  • Secure Payment Systems: Using trusted payment gateways for online transactions.
  • Strict Data Policies: Adhering to Nigerian and global data protection laws. See our Data Protection Policy for more details.

If your NINCard is lost or damaged, you can request a new NINCard by:

  1. Visiting the NINCard Application Page.
  2. Providing the necessary identification details and verifying your identity.
  3. Making the replacement fee payment.

If you face any challenges with your NINCard order:

  1. Check your email for updates on your order status.
  2. Contact our support team throughĀ Contact page or WhatsApp or email for assistance.

Remember, your satisfaction is our priority, and weā€™re here to assist every step of the way!

FAQs on:

NINCard Affiliate Program (NAP)

The NINCard Affiliate Program (NAP) is a rewarding opportunity for individuals to earn commissions by promoting NINCardā€™s services. Affiliates earn by referring customers to utilize any of our services, including NIN retrieval, verification, reactivation, and physical or digital NIN cards. Itā€™s ideal for students, professionals, and entrepreneurs looking to earn extra income.

Learn more about the program and sign up here.

Joining the NINCard Affiliate Program is quick and easy:

  1. Visit the Affiliate Page.
  2. Fill out the registration form with your details.
  3. Receive approval and start promoting using your unique affiliate link.
  4. Track your sales and commissions directly in the portal.

The NINCard Affiliate Program offers a competitive commission structure:

  • Standard: Earn 20% per successful referral.
  • Students (Studpreneur Program): Earn 21% per sale.
  • NINCard Team: Earn 22% per sale.
    All commissions are calculated based on the total purchase value.

Yes! Affiliates have access to a dedicated dashboard on the Affiliate Portal, where you can:

  • Monitor your clicks, referrals, and conversions.
  • View detailed reports of your sales.
  • Track your earnings and commission payouts.

Yes, students joining the affiliate program under the Studpreneur Program must provide:

  • A valid student ID card or other proof of enrollment.
  • A bank account for commission payouts.

FAQs on:

NINCard Team (Operator & REP)

To become a NINCard Operator/Representative, please visit our dedicated page for Operators/Reps on our platform. Follow the outlined steps for application, and our team will review your submission. Once you go through the necessary approval method, you'll gain access to our Operator/Rep portal and be able to assist users in the NINCard application process and earn doing so.

A NINCard Operator/Representative plays a vital role in assisting users with the NINCard application process. This includes guiding them through the required steps, verifying their information, and ensuring a smooth experience. Operators/Reps also serve as a point of contact for users who may have questions or need assistance & card pickup location (in Nigeria only).

No, you can't update your personal information after submitting your application simply because we print what you submit. You have to go through NINCard Modification to update any information and make the necessary changes. Please ensure that all information is accurate and up-to-date to avoid any delays in processing your NINCard.

If your NINCard is delivered to the wrong address or if you haven't received it within the expected timeframe, please contact our customer support team immediately. We will investigate the issue and take appropriate steps to ensure you receive your NINCard promptly.

NINCard employs robust technical and organizational measures to safeguard your personal information. These measures include access controls, encryption, and anonymization to ensure the integrity and confidentiality of your data.

See our Data Protection Policy for more details.

FAQs on:

General FAQs

Yes, you can apply for multiple services one after the other on NINCard. For example, you can order for a Physical NINCard and followed by NIN Verification just after ordering for Physical NIN card. Simply submit information for the desired services and make payment.

Visit our services page to get started: NINCard Services.

Yes, we may consider discounts for bulk applications, particularly for organizations, schools, or families requiring multiple services. To inquire about bulk discounts, contact us at [email protected].

At NINCard, weā€™ve integrated with trusted payment gateways to offer a wide range of secure payment options. This ensures a seamless experience for users both in Nigeria and abroad.

Here are the accepted payment methods:

  • Bank Transfers: Make payments directly from your Nigerian bank account.
  • Debit and Credit Cards: Supports Visa, Mastercard, and Verve.
  • Mobile Money: Available for users in select African countries.
  • USSD Payments: Convenient for Nigerian customers using their mobile devices.
  • PayPal: Accessible for international customers for added convenience.
  • Apple Pay & Google Pay: Ideal for users who prefer wallet-based payments.
  • Cryptocurrency Payments: Includes Bitcoin, Ethereum, and other supported cryptocurrencies.

Yes! NINCard offers its services to Nigerians citizens and legal residents of Nigeria both at home and abroad. Whether youā€™re in Nigeria or in countries like the UK, Spain, Ghana, USA, Ireland, Rwanda or Canada, anywhere you are with access to internet, you can apply for NIN services conveniently through our website.

Start your application here: NINCard Service.

We value your feedback and suggestions! To provide input on how we can enhance the NINCard service, please visit our dedicated feedback page on our platform. Your input is important to us and helps us continually improve our offerings.

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